IT’S TYME TO DISRUPT BANKING

South Africa has a very sophisticated banking system but it’s expensive, complicated and often intimidating. This, coupled with significant barriers to entry, onerous sign-up processes and a generally negative customer experience, has resulted in a detrimental lack of financial inclusion and eroded trust in financial services institutions.

TRANSFORMING BANKING TO EMPOWER PEOPLE

For socio-economic growth to take place at scale, we need as many people as possible to be included in the financial system, because the more people that get included – the more we – as a country, get empowered.

The people of South Africa have amazing potential. However, unlocking this potential requires a bank to believe in and work with you. TymeBank set out to disrupt the status quo with accessible products and services and affordable rates; but beyond that, it was set up with a purpose of empowering South Africans and a desire to improve lives.

SAINC went off to meet a bunch of TymeBank stakeholders, from the remarkably passionate executives living out their professional purpose, to the individual and business customers who find in TymeBank a service provider that understands and delivers on their needs.

From remote IT technicians who hardly have time to eat, never-mind bank, to vibrant business owners handling cash on a day to day basis, TymeBank is growing its customer base at a rapid pace.

Building on the understanding that no one wakes up in the morning wanting to go into a bank branch, TymeBank has delivered to South Africa a unique and pioneering hybrid banking experience. With a mobile app that allows you to transact at all levels, TymeBank has embedded their live customer experience into the retail environment that their customers access every day.

With independent ratings as the most affordable bank account in the country and the savings account with the highest interest rate – as well as being the easiest and most accessible account opening process world over – it’s no wonder this newcomer to the market has over 5 million customers and is growing.

Banking should be for everyone. And with the world in its current process of rapid transformation, TymeBank CEO and Co-founder, Coenraad Jonker, believes it’s the job of his bank to drive this much needed change in South Africa, enabling customers to engage as economic agents and give people power in their own lives.

We have the ability to impact our future generations.

Watch the stories

Simanga Nkosi
Simanga Nkosi

TymeBank Customer

TymeBank Customer

Coenraad Jonker
Coenraad Jonker

Chief Executive Officer, TymeBank

Chief Executive Officer, TymeBank

Lutha Ndlwana
Lutha Ndlwana

Owner, Lutha Couture

Owner, Lutha Couture

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The Stories

Lutha Ndlwana loves fashion. She started her business, Lutha Couture as a side hustle to help her save more and buy a house. She sources and sells women’s clothing, accessories and cosmetics; and this means she deals in a lot of cash sales. She chose to bank with TymeBank because of the low cash handling fees and the ease of opening an account, proudly branded with her business name. The interest on flexible savings was also a huge plus, making TymeBank her convenient partner in wealth creation.

Simanga Nkosi is a busy guy. As an ICT engineer for one of Southern Africa’s leading healthcare providers, his time is in short supply. Fielding over 500 calls in any given day, convenience is of utmost importance to him and when it comes to any personal admin activities, quick and easy is the name of the game. Simanga found himself at Pick n’ Pay for a grocery shop. There he noticed the mobile TymeBank kiosk promising him to open an account in less than five minutes and so he decided to give it a go. And just like millions of others, by inputting his ID number and some personal details, his account was opened and out popped a card with his name printed on it.

Coenraad Jonker is a CEO like few others. The successful growth of TymeBank under his leadership is no great surprise either. Rarely do you feel the passion of an executive for the impact they make in the lives of ordinary people, or the purposeful determination that so clearly drives every strategic business decision. Coen’s mission was to transform the banking experience of regular South Africans to a positive one, providing a disruptive, easy to use hybrid model that puts the power into the hands of the people and is set to help South Africa achieve its socio-economic long-term goals.

Gallery

Tymebank featured image

Opening and activating a TymeBank account at an in-store kiosk ATM

Opening and activating a TymeBank account at an in-store kiosk ATM

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Behind the scenes at TymeBank head office

Behind the scenes at TymeBank head office

TymeBank banking on the go at Pick n Pay

TymeBank banking on the go at Pick n Pay

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Cheslyn Jacobs, Chief Commercial Officer at TymeBank

Cheslyn Jacobs, Chief Commercial Officer at TymeBank

Tymebank

Bianca du Rand, Business customer of TymeBank

Bianca du Rand, Business customer of TymeBank

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Bomkazi Qotyiwe, TymeBank Ambassador

Bomkazi Qotyiwe, TymeBank Ambassador

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